Services

Our team strives to deliver care and support when they’re most needed, and so we make sure to have staff available 24 hours a day, 7 days a week, to address your loved one’s needs. In any emergency case, our team is highly trained to respond accordingly and reduce complications.

Creating a nurturing environment for your loved ones is part of our care plans as we aim to increase the level of security and comfort of their living environment and reduce their risk of falls and injuries. You can expect our experts to provide home management services, including but not limited to:

• Light housekeeping
• Laundry services
• Changing linens
• Garbage disposal
• Bathroom maintenance
• Meal preparation

We support our clients and make sure they feel secure and comfortable in their community. Our team of experts provides professional assistance with their daily activities. We encourage community engagement and reassure your loved ones that they have all the support they need to take part in community activities.

Individuals residing with their families may still need professional assistance with their daily needs, and we want to be their families’ primary choice with their support needs. Our team offers their family members essential training in providing quality care and support. This will reinforce their ability to deliver professional assistance and ensure their loved one’s safety and comfort.

Community living skills are essential for every individual to become independent. We commit ourselves to provide quality training to individuals who require more practice with at least one of the community living skills, which include, but are not limited to:

• Grocery shopping
• Meal preparation
• Home upkeep
• Laundry skills
• Personal hygiene
• Usage of public transportation

From your daytime activities to your nighttime routines, we make sure that our team is available to assist you. Our team of trained professionals provides around-the-clock care to ensure your loved one’s safety, comfort, and overall health. You can expect us to prepare your room for you and make sure that it’s conducive for a good night’s rest and support you when you need anything.

An essential part of a healthy lifestyle is personal hygiene. When this becomes difficult to maintain, our team offers support to accomplish your loved one’s routines. From activities of daily living to managing medications, we help increase your loved one’s level of comfort and security wherever they reside.

We provide the following services:

• Bathing and showering
• Grooming
• Medication reminders
• Toileting
• Ambulation assistance
• And more

Stress is known to be an underlying cause of many health conditions. Hence, we strive to lessen your risk of developing stress buildup and burnout with our respite care services. We are trained to provide quality care and support to your loved ones whenever needed. Whether it’s to provide primary caregivers relief of their caregiving duties or stabilize a stressful situation such as an emergency, we are here for you.

Although most individuals prefer to recuperate and receive care and support in their homes, it may not be the best choice for all. We strive to deliver care and support where it is most needed. Whether our clients opt to remain in the comfort of their home or settle in a different living arrangement, we make sure to provide daily assistance that will boost their level of comfort and security wherever they’re situated.

The capabilities of families to care for their loved ones are limited, which is why most family members choose to navigate professionals who can provide practical assistance in ensuring their loved one’s welfare. Our team strives to optimize the functionality of family members and make sure that they can provide what is essential in caring for their loved ones. From managing a household to requesting and accessing community resources, we make sure to support every family member and their loved ones.

Individuals whose daily living skills require reconditioning and bolstering can benefit from our services. Our team prioritizes their safety and comfort while retraining their independent living skills. You can trust our professionals to closely monitor the functionality of your loved ones and aid them in developing or reacquiring skills that promote autonomy. We make sure that they are able to practice personal hygiene, household management, financial management, and community access safely.

Your loved one’s care plans are designed to help them with their daily activities and promote independence. Our team is trained to administer proper care and assistance with managing their household, practicing independent living skills, and accessing community resources to ensure they achieve their health goals. We safeguard overall welfare where they feel most comfortable, in their homes.

Since our goal is to promote autonomy within the home and in the community, our team strives to support these individuals in making life choices that will improve their overall quality of life. We assist them with completing common activities and routines, responding to emergencies, and adjusting to their community life. With proper training and self-help practices, your loved ones can become productive members of the community.

We offer our assistance to individuals with support needs who are seeking employment opportunities. We help them develop skills and characteristics that are essential in the industry they wish to pursue. Understanding their needs and those of their potential employers, we are able to provide proper training and workshops that will make them qualified candidates for their desired positions.

Our professionals have dedicated their expertise to caring and assisting individuals who require support in navigating job opportunities within and outside the community. From gathering job openings in public and private establishments, providing training and orientations, touring them to job sites, and locating volunteering opportunities, we got your loved ones covered.

When finding a proper career placement is becoming a difficult task for your loved ones, we make sure to provide the necessary assistance to find the right placement for them. Our team is well-equipped with the right skills to train your loved ones and strengthen their potentials. We support them in acquiring and maintaining independence and productivity in the community and their workplace.

Services that provide support and training/habilitation in community living service categories to adults age 18 and older who reside in a living unit of a provider-controlled ICS setting (e.g., an apartment in a multi-family housing building). ICS can be delivered up to 24 hours per day in the person’s living unit or in the community.

Covered Services
ICS covers training/habilitation and support to meet the person’s individualized assessed needs and goals in at least one of the community living service categories:

• Community Participation.
• Health, Safety, and Wellness.
• Household Management.
• Adaptive Skills.

Community Participation
This category may include:

• Community mobility and pedestrian safety (e.g., safely getting in and around the community).
• Community resource use and access.
• Community safety and awareness.
• Informal support system and network development.
• Interpersonal communication skills.
• Leisure, recreation, and socialization planning.
• Skill-building to meet transportation needs.

Health, Safety, and Wellness
This category may include:

• Collaboration with the person to arrange health care (e.g., physical, mental, chemical), meaningful activities, social services, meetings, and appointments.
• Training or support to complete self-care activities, including ADLs. Note: Training or support cannot duplicate use of eligible Medical Assistance state plan home care services; refer to CBSM – Home care overview.
• Health services support, as defined in Minn. Stat. §245D.05.
• Help the person to activate and build resiliency factors (e.g., whole health action management).
• Support for the person to design and meet individualized strategies to reach their health, safety and wellness goals.

Household Management
This category may include:

1. Cueing, guidance, supervision, training, or instructional support to complete routine household care and maintenance.
2. Household safety knowledge and skills.
3. Tenancy support and advocacy.
4. Training, assistance, support, and/or guidance with:

• Budgeting and assistance to manage money.
• Cooking, meal-planning, and nutrition.
• Healthy lifestyle skills and practices.
• Household chores, including minor household maintenance activities.
• Personal-needs purchasing.

Note: The person is responsible for the cost of the maintenance replacement items or products.
Adaptive Skills
This category may include:

• Crisis prevention skills.
• Implementation of positive support strategies.
• Problem-solving.
• Sensory/motor development is involved in acquiring functional skills.
• Support strategies for self-sufficiency.
• Support and training to increase positive behavior, resulting in the reduction or elimination of challenging behavior.

Cueing, skill maintenance, guidance, instruction, assistance with activities of daily living, assistance with coordination of community living activities, or direct supervision within an allowable community living service category.

Skill-building and instructional services to acquire, retain and improve the person’s experience living in the community within an allowable community living service category. Training must meet the person’s identified needs.